Operation Manager - Sherwin Williams

Sherwin Williams is seeking an experienced and hands-on Operations Manager to take overall responsibility for the operational performance of our facility. (Note: Applications and CV´s preferably in English)

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What We Are Looking For Education & Experience

• •Bachelor's degree or equivalent in a relevant field is required.
• •3--5 years of experience in customer relations, logistics and operational team management.
• •Experience with Environmental, Health & Safety regulations and management.
• •Knowledge of facility installations and relevant regulations.
• •Experience working with internal management systems and operational processes.
• •Strong understanding of business performance, costs and key operational metrics.

Technical & Professional Skills

• •Strong computer skills and ability to work with operational and business systems.
• •Ability to manage multiple priorities, deadlines and operational challenges effectively.
• •Strong problem-solving and decision-making skills.
• •Ability to analyse data, identify risks and translate objectives into clear action plans.
• •Experience with maintenance, equipment troubleshooting or operational technical matters is an advantage.
• •Knowledge of Sherwin-Williams systems such as MIRA, Discovery and ECOMET is an advantage.
• •Strong understanding of safety, loss prevention, security and hazardous material handling requirements.

Leadership & Personal Competencies

• •Strong leadership presence with the ability to motivate and engage employees.
• •Excellent coaching and people-development skills.
• •Ability to build positive working relationships and establish trust across different teams and functions.
• •Customer-focused mindset with strong communication and interpersonal skills.
• •Ability to make timely, fact-based decisions and take ownership of outcomes.
• •Strong planning, organization and prioritization skills.
• •Proactive approach to identifying opportunities and implementing solutions.
• •Ability to lead through change and drive a culture of continuous improvement.
• •Comfortable working independently while collaborating effectively with regional and cross-functional teams.

Language Requirements

• •Norwegian language: Advanced level -- written, spoken and reading.
• •English: Advanced level -- written, spoken and reading.

Arbeidsoppgaver

As the senior operational leader on site, you will be accountable for operations, safety, quality, customer service, cost management and employee leadership. You will provide day-to-day leadership across all site activities, ensuring compliance with legal, regulatory and Sherwin-Williams requirements while delivering operational, financial and customer service objectives.

This is a highly visible leadership role for someone who enjoys working close to the operation, developing people, solving problems and driving continuous improvement.

Your Main Responsibilities

• •Lead the day-to-day operations of the facility and drive continuous improvement initiatives.
• •Take overall responsibility for site performance, including volume, quality, cost, service and operational efficiency.
• •Lead and engage employees, providing clear direction, coaching, feedback and support to develop individual and team performance.
• •Champion customer satisfaction and ensure the facility consistently delivers agreed customer and service expectations.
• •Ensure full compliance with Sherwin-Williams policies and procedures, legal requirements, EHS, safety, security and hazardous material handling standards.
• •Monitor operational activities and performance against agreed KPIs and business objectives.
• •Support the achievement of facility sales, operating profit, volume and margin targets.
• •Manage inventory levels and ensure effective stock management and accurate annual physical inventory.
• •Support the facility capital plan and identify suitable equipment, technologies and working practices to improve efficiency and reduce costs.
• •Monitor and report KPIs, improvement initiatives and operational projects, sharing best practices across the EMEA organization where appropriate.
• •Oversee equipment maintenance and troubleshooting, coordinating external technical support where required.
• •Support the management of customer complaints and act as an escalation point for operational and customer-related issues.
• •Lead or support Health, Safety and Environmental improvement initiatives and ensure a safe working environment.
• •Ensure effective implementation of HR processes, with particular focus on employee engagement, performance management and talent development.
• •Identify and address urgent operational, safety, quality and environmental issues with a strong sense of urgency.
• •Effectively communicate with and mobilize teams across all levels of the organization and escalate issues appropriately.
• •Travel occasionally to other Sherwin-Williams sites in Europe as required.

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What We Offer

• •Annual gross salary in the range of: 720 000 NOK - 920 000 NOK. Excellent pension and insurance policies.
• •A senior operational leadership role within an international organization.
• •High level of responsibility and visibility within the facility and wider EMEA organization.
• •The opportunity to lead people, operations and continuous improvement initiatives.
• •Close cooperation with regional leadership and other functions across the organization.
• •Opportunities to develop your leadership, operational and commercial competencies.
• •A collaborative environment where your experience and ideas can have a direct impact on business performance.